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Store terms and conditions and services

Terms of use, delivery policy, exchange and return of products Please read these Terms of Use carefully, as it is the document that will regulate the conduct in the use of this site. By using our virtual store, you will be adhering to all terms and expressly agreeing with the conditions provided for its use.


We reserve the right to make changes to the services, products, prices, qualities, quantities, information and any other materials, as well as to terminate their activities at any time without the need to send any prior notice to you, and without it being your responsibility. the right to any compensation.


Registration is required to make purchases on this site. From now on, it is agreed that the personal data provided in the electronic registration are true and proper, and that you will be responsible for all damages and/or losses that the false information may imply.


By accessing our virtual store, you undertake not to send, upload or transmit any material that contains codes or viruses, as well as not to use false identity and not to behave in a vulgar, inappropriate or offensive manner while using this service, under penalty of permanent removal of the content considered inappropriate to the terms or immediate cancellation of the account, without prejudice to liability for any losses and damages caused.


You may find links to other websites that are not ours or our products in this webshop. These links exist for informational purposes. We are not responsible for updating the content of these sites. Furthermore, links to other company pages, as well as their products and/or services on the web, are not owned or approved by us.


We and our agents will not be liable for any loss or damage, direct or indirect, arising from: (a) any inaccuracy or lack of completion of the information, delays, interruptions, errors or omissions in the provision of data contained in this website; (b) any decision or action taken by you or any third party based on this information.


We guarantee the user of this site the confidentiality of all data provided. We undertake not to provide your e-mail address or personal data to third parties.


In the event of withdrawal before receiving the product, you must refuse the product at the time of delivery and inform us, as we will arrange the cancellation within 10 (ten) calendar days after receiving the product in our store again. If you receive the product and want to cancel the purchase, you have the right to return it and receive a refund of the value of your order. The deadline for withdrawal of the purchase is 07 (seven) calendar days from the receipt of the product. The order will only be canceled if the product is without signs of use, accompanied by invoice, manual and all its accessories. The order will be canceled after reviewing the product. The analysis will be carried out within 07 (seven) business days, counted from the receipt of the product in our store again. If the product meets the above requirements, the refund of the amount paid will occur according to the payment options below: Credit card: You will be asked to cancel the debit to your card administrator. If a debit has already occurred, the reversal of the paid installment(s) may occur in up to 02 (two) subsequent invoices. We remind you that this procedure is the responsibility of the issuing bank. Bank slip: the refund will be made through a deposit in the current account of the holder of the purchase, even CPF, within 10 (ten) business days. REFUND OF CANCELED ORDER VALUE

The refund of the amount paid will occur according to the payment options below: Credit card: your card administrator will be notified and the refund will occur in up to two subsequent invoices. Bank slip or direct debit: the refund will be made by electronic transfer to the current account indicated by the buyer, within 10 working days. It is necessary that the CPF of the current account holder is the same that appears in the order (customer CPF). In purchases in installments, the refund will follow the procedures of the financial agent involved. In case of return, the refund of values will be processed only after receiving and reviewing the conditions of the product(s) in our store again. The refund will be made for the total value of the returned/cancelled product, plus the shipping cost. We disclaim responsibility for canceling or repairing any product that clearly shows signs of misuse.

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